| Telecity Harbour Exchange
(HEX) Colocation Datacentre - London |
|
Connexions4London can provide cost effective
colocation services at Telecity, 8-9 Harbour Exchange
Square, Datacenter situated in Docklands, London.
We provide colocation services in a suite on their
1st floor in the state-of-the-art datacentre.
As well as being located in this Docklands facility,
you will also be provided with additional services
such as our improved security procedure levels
and free network advice. We can also provide direct
connectivity to over 15 datacentres around the
UK and London to enable the site to be used as
a central Docklands disaster recovery site if
this meets your requirements.
We have been Trading for over 5 years and have
an experienced in house team of staff who can
cater for your needs and will work to make your
experience run as smooth as possible. You will
be provided with a dedicated sales manager who
will ensure all your requirements are met. Companies
relying on our Network and Services include, BBC,
Panasonic, NHS, O2, Sky and many more.
With our colocation we provide you direct connectivity
onto our industry leading network. We can provide
you with a selection of connectivity options.
These can be from simple GB transfer rates, up
to dual or quad feed Gigabit fibre connections.
We have the largest Metro network of any Tier2
carrier in the UK. You can decide to take advantage
our multihomed transit or take a direct Tier 1
feed.
| |
Connectivity
Options |
| Multihomed
IP Transit |
Our most popular product is our multihomed
IP Transit. We provide you with the best of
all the connectivity we have around the globe
to give you 100% reliability and the fastest
connection physically possible. Our strength
which makes us different from many other transit
providers lies in our high redundancy and
low latency network. Our network is BGP4 multi
homed with
multiple providers which ensures much greater
reliability than getting connectivity from
just one provider.
C4L have carefully chosen the correct Tier
1 providers with strengths in each part of
the globe. We take away the headache and overhead
of the hardware and admin required to connect
to multiple providers.
Your feed includes NTT Verio, Level3, KPN,
AboveNet transit feeds. We also have agreements
with over 400 ISP's in the UK, Europe and
US to provide your equipment with the optimum
route for their traffic, removing unnecessary
hops. These include NTL, BT, Telewest, Nildram
and many more.
We currently provide Internet connectivity
to over 20,000 servers and machines in the
UK. We also have links into all the major
exchanges such as LIPEX, LONAP, LINX, MANAP,
AMX-IX, BN-IX, GL-IX, NL-IX etc... We also
include peering such as the BBCi
as standard.
Backed by our industry leading network, this
provides you with the optimum solution in
Internet Transit. All connections are a minimum
of 100Mbps burstable as standard. We provide
connections from 1Mbps up to 10Gbps connectivity.
We currently have over 5Gbps of capacity going
into Redbus and we ensure that our network
stays at below 20% capacity. |
| Direct Tier1 IP Transit |
We can provide direct connectivity to
the following Tier 1 carriers. These can
be provided from 1Mbps up to 1Gbps.
|
| |
Connexions4London
Network Information |
| Network Growth and Stability |
With over 20,000 machines and servers connected
by our network, Connexions4London have helped
1000’s of businesses to succeed. Our
network has grown organically through growth
of customer base, enabling us to remove the
risk and debt that many ISP’s have experienced.
Connexions4London now provides connectivity
directly to over 13 UK datacenters, making
it one of the UK’s largest direct neutral
transit and interconnect providers. |
| Hardware and Design |
We use dual vendor Cisco and Foundry Routers
and Switches throughout our network and Foundry
on our MetroRing to ensure the ultimate in
network performance. All our core network
locations have multiple routers and switches
to ensure hardware redundancy. All our switches
run at wire speed and our core routers are
capable of over 20Gbps capacity.
We utilise the Foundry MRP protocol which
provides sub 50ms failover time in the event
of fibre or equipment failure.
Our core routers are distributed across
multiple facilities and floors in the datacenters
to protect against facility downtime. Each
facility has a high power and security SLA.
Every facility also is connected by multiple
connections and is connected to or by our
London MetroRing.
|
| Monitoring |
The Connexions 4 London network is monitored
24x7x365. As soon as a customer’s port
drops or something out of the norm happens
on the network our engineers are notified
immediately via email and SMS. We can instantly
see what that problem is and work to resolve
it.
If a customer’s port does drop or
starts recording errors, then they will
be notified as soon as possible to let them
know they have a problem with their connection.
We will then work with the customer to see
if it is a problem at their end or a problem
on the port. If it is their end, we can
then help them to get their equipment back
online.
We can offer an additional monitoring service
where the customer is notified immediately
via SMS of any problems on their port.
|
| Support |
Carriers and customers are provided with
business hour customer support numbers and
out of hour 24x7x365 engineer support numbers
should a problem occur. Any support calls
are tracked online in our support ticketing
system and enabling Connexions4London to respond
effectively and efficiently. |
| Stats |
Each customer is provided with their own
login area, this enables them to see what
their bandwidth and usage patterns look like.
This is updated every 5 minutes and shows
the results for the last day, week, month
and year. It also shows the 95th percentile
billing rates.
Connexions4London also offer additional
services such as monitoring of site pages,
server scripts, cpu temperature, server
fan status or any custom monitoring to your
requirements.
|
| Additional Redundancy |
You can also increase your redundancy by
taking our dual port service. This means you
can plug in 2 cables into 2 separate switches
on our network for the maximum redundancy. |
The facility utilises a raised access floor system
installed at a minimum height of 600mm from fixed
floor level to the underside of the floor tile
with an access floor to ceiling height of 2900mm.
There are no windows to the exterior of the facility.
The gross floor area of the facility excluding
the external plant (Generators, Substation, Fuel
tanks etc.) and car parking areas is circa 1,351m2
/14,542ft2.
| |
Docklands Facility Information |
| Utilities |
- Power feed (Dual/Ring) 6.0 MVA
- Generators 5.0 MVA
- UPS 4.5 MVA
- Lighting (operational/emergency) 500/2
LUX
|
| Connectivity |
TeleCity has 2 diverse routes consisting
of 9 x 110mm Ø ducts entering the
building at either end of the facility;
the cables are routed securely to ODFs located
in the frame rooms.
All cabling within the facility is controlled
by TeleCity. Carrier feeds are diverse and
secure.
Contacts
All cabling is anonymous. TeleCity use
a cable infrastructure database which is
updated every time circuits are added or
removed. Operations: John Moran, Operations
Manager. |
| Security |
- 24x7 on-site manned.
- Customer access list, Smart Card, escorted
visitation.
- CCTV throughout the facility.
- Additional customer specific measures
available as required.
|
| Cooling/fire suppression |
- Temperature of 230C (±20) in
equipment zone.
- Humidity of 50% (±10%).
- VESDA fire detection system.
- Double knock high fog fire suppression
system.
|
| Support |
- Rack Installation.
- 24x7 on-site engineering.
- Remote hands.
|
| Location |
The facility is located in the Docklands
and Canary Wharf business sector, approximately
4km from the City of London. |
| Description: |
A multi storey development of ten floors
consisting of basement, ground and levels
1-8. TeleCity occupies the basement, ground
floor, ground floor technical and levels 1-4. |
| Gross floor space |
6,959 m2 |
Due to our huge buying power we are proud to
be offering some of the best prices in the market
place.
With these packages you get the full redundancy
of the colocation facility along with the Reliability
and Redundancy of C4L's network.
Access & Contacts
If you are taking a quarter or full rack, you
will have full access to your equipment 24/7.
You are provided with your own security pass giving
you access to your equipment 24x7x365. The staff
will also visually check you are the person authorised
to the card. You can also authorise engineers
to have access to your equipment if required.
Should you ever have any problems, you are provided
with 24/7 numbers to call. You will also have
access to your login area and our support system.
If you would like to setup colocation or would
like to speak to a sales person to discuss your
requirements, please feel free to Call
FREE on 08000 470 481 for instant quote
or
|
